Emergency Medical Dispatcher: 24/7 Critical Support

Emergency Telecommunicator Services; Bowling Green (KY); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services in Smiths Grove, KY, is seeking skilled Emergency Medical Dispatchers to support urgent medical situations. You will gather patient information, determine response priorities, and coordinate EMS resources in a fast-paced environment.

Responsibilities include receiving calls, confirming details, and providing protocol-based instructions. Training and certification are required or sponsored, with overnight shifts and overtime possible as part of rotating

Qualifications

• Requires completion of an EMS dispatcher certification or eligibility where applicable.
• CPR certification and additional coursework may be required.
• Consult vacancy for exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm location, callback number, and access details.
• Ask approved questions about patient condition and determine response priority.
• Dispatch or coordinate ambulance resources when included in assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Emergency Dispatch

Education

High school diploma

Tools

EMD protocols

Job description

Emergency Telecommunicator Services in Smiths Grove, KY, is seeking skilled Emergency Medical Dispatchers to support urgent medical situations. You will gather patient information, determine response priorities, and coordinate EMS resources in a fast-paced environment.

Responsibilities include receiving calls, confirming details, and providing protocol-based instructions. Training and certification are required or sponsored, with overnight shifts and overtime possible as part of rotating