Emergency Medical Dispatcher — 24/7 Critical Response Desk

Emergency Telecommunicator Services; Cedarville (CA); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers in Cedarville, CA. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources through approved protocols.

Training and certification vary by vacancy; CPR and additional coursework may be required. Applicants should meet basic eligibility criteria, pass background checks, and be prepared for non-traditional hours, including overnights and weekends.

Qualifications

• High school diploma or recognized equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; check vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services seeks Emergency Medical Dispatchers in Cedarville, CA. The role involves handling urgent medical calls, confirming locations, and coordinating ambulance resources through approved protocols.

Training and certification vary by vacancy; CPR and additional coursework may be required. Applicants should meet basic eligibility criteria, pass background checks, and be prepared for non-traditional hours, including overnights and weekends.