Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; Wright (AR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

Emergency Medical Dispatchers in Wright, AR support urgent medical responses by gathering patient and incident data, establishing priorities, and coordinating resources through an agency-approved system. This role may require overnight, weekend shifts and overtime.

Duties include asking essential questions, confirming locations, and relaying information to responders; training or certification may be sponsored by the employer.

Qualifications

• Gathers patient and incident information using approved protocols.
• Determines response priority and coordinates resources.
• Maintains accurate call documentation and data entry.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions.
• Relay information to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Call handling

Attention to detail

Multitasking

Education

Emergency Medical Dispatcher certification

CPR certification

High school diploma

Tools

Medical dispatch system

Job description

Emergency Medical Dispatchers in Wright, AR support urgent medical responses by gathering patient and incident data, establishing priorities, and coordinating resources through an agency-approved system. This role may require overnight, weekend shifts and overtime.

Duties include asking essential questions, confirming locations, and relaying information to responders; training or certification may be sponsored by the employer.