Emergency Medical Dispatcher — 24/7 Critical Response

Emergency Telecommunicator Services; West Decatur (PA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in West Decatur, PA to handle urgent medical requests, gather incident details, and coordinate EMS resources.

The role requires a high school diploma, CPR certification, and eligibility for sponsored training; overtime and night/weekend shifts may apply. Training and certification specifics vary by hiring agency.

Qualifications

• High school diploma or equivalent is commonly required.
• CPR certification may be required.
• EMD certification may be required depending on vacancy.
• Background screening and medical clearance are typical requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and priorities.
• Determine response priority using authorized dispatch system.
• Coordinate ambulance resources and relay information to responders.
• Provide protocol-based instructions per current qualifications.
• Record call details and participate in quality-review processes.

Skills

Call assessment

Emergency medical knowledge

Communication

Team coordination

Education

High school diploma or equivalent

EMD certification

Tools

Dispatch software

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in West Decatur, PA to handle urgent medical requests, gather incident details, and coordinate EMS resources.

The role requires a high school diploma, CPR certification, and eligibility for sponsored training; overtime and night/weekend shifts may apply. Training and certification specifics vary by hiring agency.