Urgent Medical Dispatcher: Coordinate Emergency Responses

911 Emergency Communications; Lenora (KS); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Job summary

911 Emergency Communications in Lenora, KS seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS responses. The role requires collecting patient data, verifying locations, and applying protocol-based decisions to ensure rapid, safe dispatch.

Applicants may need EMS dispatcher certification and CPR coursework; background screening and adherence to medical protocols are essential for success in this critical public-safety position.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority using the dispatch system.
• Dispatch ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication

Active listening

Education

High School Diploma

Job description

911 Emergency Communications in Lenora, KS seeks an Emergency Medical Dispatcher to handle urgent medical calls and coordinate EMS responses. The role requires collecting patient data, verifying locations, and applying protocol-based decisions to ensure rapid, safe dispatch.

Applicants may need EMS dispatcher certification and CPR coursework; background screening and adherence to medical protocols are essential for success in this critical public-safety position.