Emergency Medical Dispatcher: 24/7 Critical Response

911 Emergency Communications; Glasgow (WV); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Glasgow, WV seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and determine response priorities using approved protocols. Training and certification standards vary by assignment and employer oversight.

Responsibilities include directing ambulance resources, providing protocol-based guidance, and maintaining accurate call documentation.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher (EMD) certification before appointment may be required.
• CPR certification may be required; EMT or paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication

Stress management

Multitasking

Decision making

Education

High school diploma or equivalent

EMD certification

Job description

911 Emergency Communications in Glasgow, WV seeks experienced Emergency Medical Dispatchers to handle urgent medical calls, gather essential information, and determine response priorities using approved protocols. Training and certification standards vary by assignment and employer oversight.

Responsibilities include directing ambulance resources, providing protocol-based guidance, and maintaining accurate call documentation.