Emergency Medical Dispatcher: 24/7 Critical Response

911 Emergency Communications; Clarissa (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Clarissa, MN, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and guide responders using approved protocols. The role may involve overnight shifts and overtime in a continuous operations setting.

The position emphasizes meeting education and certification requirements, including EMS dispatcher certification and CPR, with potential sponsored training or organization-specific prerequisites. Training paths vary by vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• Current Emergency Medical Dispatcher certification may be required.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Clarissa, MN, seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and guide responders using approved protocols. The role may involve overnight shifts and overtime in a continuous operations setting.

The position emphasizes meeting education and certification requirements, including EMS dispatcher certification and CPR, with potential sponsored training or organization-specific prerequisites. Training paths vary by vacancy.