Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Ava (MO); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Continuing education

Job summary

911 Emergency Communications in Ava, MO seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and guide responders using approved protocols. The role may require CPR and EMD certification, with overtime and rotating schedules typical in emergency services.

Applicants may need a high school diploma or equivalent, with sponsorship for training as indicated by the vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• EMD certification may be required before appointment.
• CPR certification may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Ava, MO seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations and contact details, and guide responders using approved protocols. The role may require CPR and EMD certification, with overtime and rotating schedules typical in emergency services.

Applicants may need a high school diploma or equivalent, with sponsorship for training as indicated by the vacancy.