Emergency Medical Dispatcher - 24/7 Critical Response

911 Emergency Communications; Ashton (IA); On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications is seeking Emergency Medical Dispatchers for Ashton, IA. The role involves handling urgent medical calls, gathering location and incident details, and coordinating ambulance resources in accordance with approved protocols.

Applicants should have a high school diploma or equivalent and may require CPR certification or other credentials per vacancy. The position may involve overnight shifts and overtime as needed.

Qualifications

• Experience in emergency communications or medical dispatching is preferred.
• Strong communication and multitasking abilities are essential.
• Ability to follow established medical dispatch protocols and oversight requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High School Diploma or equivalent

Job description

911 Emergency Communications is seeking Emergency Medical Dispatchers for Ashton, IA. The role involves handling urgent medical calls, gathering location and incident details, and coordinating ambulance resources in accordance with approved protocols.

Applicants should have a high school diploma or equivalent and may require CPR certification or other credentials per vacancy. The position may involve overnight shifts and overtime as needed.