Emergency Medical Dispatcher — 24/7 Critical Dispatch & Certification Support

911 Emergency Communications; Watkinsville (GA); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in the United States is seeking Emergency Medical Dispatchers to support urgent medical responses in the Oconee area. Responsibilities include gathering patient data, prioritizing responses, and coordinating EMS resources in alignment with established protocols.

Qualified applicants may have EMS dispatcher certification, CPR certification, and a high school diploma or equivalent. Overtime and variable schedules may apply as EMS operations require.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification may be required.
• EMD certification before appointment may be required; consult vacancy for specifics.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Clear communication

Calm under pressure

Multitasking

Education

High school diploma or equivalent

EMD certification (where applicable)

CPR certification

Job description

911 Emergency Communications in the United States is seeking Emergency Medical Dispatchers to support urgent medical responses in the Oconee area. Responsibilities include gathering patient data, prioritizing responses, and coordinating EMS resources in alignment with established protocols.

Qualified applicants may have EMS dispatcher certification, CPR certification, and a high school diploma or equivalent. Overtime and variable schedules may apply as EMS operations require.