24/7 Emergency Medical Dispatcher – Critical Call Center

Emergency Telecommunicator Services; Hoskinston (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Hoskinston, KY is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include providing approved instructions, coordinating responders, ensuring protocol compliance, and documenting calls while supporting quality-review activities in a fast-paced, ever-changing environment.

Qualifications

• High school diploma or recognized equivalent.
• Emergency Medical Dispatcher certification may be required.
• CPR certification may be required; sponsorship possible for training.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources as assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Multitasking

Call handling

Data entry

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Tools

CPR certification

Job description

Emergency Telecommunicator Services in Hoskinston, KY is seeking Emergency Medical Dispatchers to gather patient and incident information, establish response priorities, and coordinate EMS resources using an agency-approved system.

Responsibilities include providing approved instructions, coordinating responders, ensuring protocol compliance, and documenting calls while supporting quality-review activities in a fast-paced, ever-changing environment.