Emergency Medical Dispatcher - 24/7 Ops & Cert Support

County Emergency Communications; Laurel (MT); On-site; USD 42,000 - 66,000; Full time

Job summary

County Emergency Communications in Laurel, MT is seeking qualified Emergency Medical Dispatchers to join a 24/7 operations team. You will handle urgent calls, verify locations, assess conditions, and coordinate ambulance resources according to medical dispatch protocols.

Responsibilities include relaying information to responders, following established procedures, and documenting calls for quality review. A high school diploma and CPR certification are commonly required; additional training may

Qualifications

• High school diploma or recognized equivalent required.
• CPR certification may be required; EMT or paramedic credentials are not universal.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Job description

County Emergency Communications in Laurel, MT is seeking qualified Emergency Medical Dispatchers to join a 24/7 operations team. You will handle urgent calls, verify locations, assess conditions, and coordinate ambulance resources according to medical dispatch protocols.

Responsibilities include relaying information to responders, following established procedures, and documenting calls for quality review. A high school diploma and CPR certification are commonly required; additional training may