Emergency Medical Dispatcher — 24/7 Critical Communications

Emergency Telecommunicator Services; Gilmore City (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Gilmore City, IA. You will handle urgent medical calls, collect patient details, establish priorities, and coordinate ambulance resources.

Duties include asking essential questions, confirming location, following dispatch protocols, and documenting calls. A high school diploma is commonly required; CPR certification may be required, and EMT/paramedic credentials are not universal.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Sponsored training or current Emergency Medical Dispatcher certification may be required.
• CPR certification may be required; EMT/paramedic credentials are not universal requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

Job description

Emergency Telecommunicator Services seeks an Emergency Medical Dispatcher in Gilmore City, IA. You will handle urgent medical calls, collect patient details, establish priorities, and coordinate ambulance resources.

Duties include asking essential questions, confirming location, following dispatch protocols, and documenting calls. A high school diploma is commonly required; CPR certification may be required, and EMT/paramedic credentials are not universal.