Emergency Medical Dispatcher - 24/7 Critical Communications

911 Emergency Communications; Basco (IL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

911 Emergency Communications in Basco, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and prioritize responses. You will follow approved dispatch protocols, relay information to responders, and assist in coordinating ambulance resources as required.

Requirements may include a high school diploma, Emergency Medical Dispatcher certification, CPR certification, and potential sponsorship for training.

Qualifications

• High school diploma or equivalent is commonly required.
• EMD certification or eligibility for sponsored training may be required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Attention to detail

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification or sponsorship eligibility

CPR certification

Job description

911 Emergency Communications in Basco, IL seeks Emergency Medical Dispatchers to handle urgent medical calls, gather critical data, and prioritize responses. You will follow approved dispatch protocols, relay information to responders, and assist in coordinating ambulance resources as required.

Requirements may include a high school diploma, Emergency Medical Dispatcher certification, CPR certification, and potential sponsorship for training.