Emergency Medical Dispatcher: 24/7 Critical Communications

Emergency Telecommunicator Services; Alpine (NJ); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Alpine, NJ is seeking Emergency Medical Dispatchers to receive calls, confirm patient locations, and establish response priorities to coordinate ambulance resources.

Employees may work overnight shifts, weekends, and holidays. A high school diploma is typically required, with Emergency Medical Dispatcher certification and CPR often required depending on the vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMD certification may be required depending on vacancy; consult the vacancy for exact requirements.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Skills

Receive calls

Location verification

Priority setting

Resource coordination

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

Emergency Telecommunicator Services in Alpine, NJ is seeking Emergency Medical Dispatchers to receive calls, confirm patient locations, and establish response priorities to coordinate ambulance resources.

Employees may work overnight shifts, weekends, and holidays. A high school diploma is typically required, with Emergency Medical Dispatcher certification and CPR often required depending on the vacancy.