Emergency Medical Dispatcher - 24/7 Critical Care Dispatch

County Emergency Communications; Matador (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Job summary

County Emergency Communications in Matador, TX seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate field resources. You will gather patient information, establish priorities, and follow approved protocols to guide responders.

The role may involve overnight shifts, weekends, holidays, and overtime as necessary to meet public safety needs. Appropriate CPR and EMS credentials may be required per vacancy terms.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma

Job description

County Emergency Communications in Matador, TX seeks an Emergency Medical Dispatcher to support urgent medical calls and coordinate field resources. You will gather patient information, establish priorities, and follow approved protocols to guide responders.

The role may involve overnight shifts, weekends, holidays, and overtime as necessary to meet public safety needs. Appropriate CPR and EMS credentials may be required per vacancy terms.