Emergency Medical Dispatcher - 24/7 Critical Calls

County Emergency Communications; Norwood (CO); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers for Norwood, CO. The role involves handling urgent medical calls, confirming locations and details, and coordinating ambulance response using approved protocols.

Responsibilities include providing protocol-based guidance to callers, prioritizing responses, and relaying critical information to responders while maintaining confidentiality and quality assurance standards.

Qualifications

• High school diploma or equivalent required.
• Emergency Medical Dispatcher certification before appointment may be required.
• CPR certification may be required.
• EMD certification preferred depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.

Education

High school diploma or equivalent

EMD certification

CPR certification

Job description

County Emergency Communications seeks Emergency Medical Dispatchers for Norwood, CO. The role involves handling urgent medical calls, confirming locations and details, and coordinating ambulance response using approved protocols.

Responsibilities include providing protocol-based guidance to callers, prioritizing responses, and relaying critical information to responders while maintaining confidentiality and quality assurance standards.