Emergency Medical Dispatcher — 24/7 Critical Call Coordination

911 Emergency Communications; Glouster (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Sedalia, OH seeks experienced Emergency Medical Dispatchers to receive calls, verify locations, and determine response priorities using approved protocols. You will coordinate ambulance resources and relay critical information to responders, ensuring patient safety and rapid medical assistance.

Applicants should have a high school diploma or equivalent, with EMT/paramedic credentials and CPR certification often preferred.

Qualifications

• High school diploma or equivalent is commonly required.
• May require Emergency Medical Dispatcher (EMD) certification and CPR.
• Additional coursework or credentials may be required depending on vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Communication

Staying calm

Multitasking

Education

High school diploma or equivalent

Emergency Medical Dispatcher (EMD) certification

CPR certification

Job description

911 Emergency Communications in Sedalia, OH seeks experienced Emergency Medical Dispatchers to receive calls, verify locations, and determine response priorities using approved protocols. You will coordinate ambulance resources and relay critical information to responders, ensuring patient safety and rapid medical assistance.

Applicants should have a high school diploma or equivalent, with EMT/paramedic credentials and CPR certification often preferred.