Emergency Medical Dispatcher — 24/7 Crisis Coordinator

911 Emergency Communications; Waldron (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers in Waldron, MO. The role focuses on handling medical emergency calls, gathering essential information, and prioritizing responses in accordance with established dispatch protocols.

Employees may be assigned overnight shifts, weekends, holidays, and rotating schedules depending on the agency’s needs and overtime requirements. Training and certifications may be required per vacancy terms.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

911 Emergency Communications is seeking qualified Emergency Medical Dispatchers in Waldron, MO. The role focuses on handling medical emergency calls, gathering essential information, and prioritizing responses in accordance with established dispatch protocols.

Employees may be assigned overnight shifts, weekends, holidays, and rotating schedules depending on the agency’s needs and overtime requirements. Training and certifications may be required per vacancy terms.