Emergency Medical Dispatcher: 24/7 Console & Certification Support

911 Emergency Communications; Chinook (WA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee assistance services

Continuing education

Certification support

Shift premiums

Job summary

911 Emergency Communications in Chinook, WA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities. You will follow approved protocols to provide instructions while ensuring patient safety and rapid EMS deployment.

The role may require CPR and dispatcher certification; flex scheduling and overtime are common in continuous emergency operations.

Qualifications

• High school diploma or GED required; EMT/paramedic credentials are not universal.
• CPR certification may be required; Emergency Medical Dispatcher certification is preferred or required by vacancy.
• Clear communication, good call handling, and the ability to multitask under pressure are essential.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition and priority.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Communication skills

Call handling

Multitasking

Attention to detail

Education

High school diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Chinook, WA seeks Emergency Medical Dispatchers to handle urgent medical calls, verify locations, and coordinate response priorities. You will follow approved protocols to provide instructions while ensuring patient safety and rapid EMS deployment.

The role may require CPR and dispatcher certification; flex scheduling and overtime are common in continuous emergency operations.