Emergency Medical Dispatcher: 24/7 Critical Call Center

Emergency Telecommunicator Services; Chinook (MT); On-site; USD 42,000 - 63,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Shift premiums

Job summary

Emergency Telecommunicator Services in Chinook, MT seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient and incident data, establishing priorities, and coordinating resources in a high-stakes environment.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions while adhering to dispatch protocols and oversight requirements. Training pathways may vary by agency and certification status.

Qualifications

• High school diploma or equivalent required or recognized credential.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient’s condition.
• Determine response priority through the medical dispatch system.
• Dispatch or coordinate ambulance resources when assigned.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Chinook, MT seeks Emergency Medical Dispatchers to support urgent medical assistance by gathering patient and incident data, establishing priorities, and coordinating resources in a high-stakes environment.

Responsibilities include receiving calls, confirming locations, and providing protocol-based instructions while adhering to dispatch protocols and oversight requirements. Training pathways may vary by agency and certification status.