Emergency Medical Dispatcher — 24/7 Call & Response

County Emergency Communications; Leisenring (PA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Shift premiums

Job summary

County Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical assistance from Leisenring, PA. The role involves receiving calls, gathering patient and incident details, and applying approved protocols to determine response priorities.

Training and ongoing oversight guide instruction delivery and coordination with responders. Responsibilities include confirming locations, times, and access details, asking standardized questions, and relaying information to field

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• EMD certification may be required before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality‑review activities

Skills

Calm under pressure

Strong communication

Multitasking

Education

High school diploma or equivalent

EMD certification (preferred)

Job description

County Emergency Communications seeks Emergency Medical Dispatchers to support urgent medical assistance from Leisenring, PA. The role involves receiving calls, gathering patient and incident details, and applying approved protocols to determine response priorities.

Training and ongoing oversight guide instruction delivery and coordination with responders. Responsibilities include confirming locations, times, and access details, asking standardized questions, and relaying information to field