Emergency Management Admin Support Specialist

NYS Office of General Services; City of Albany (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Job summary

NYS Office of General Services in Albany seeks an Administrative Assistant trainee to support the Emergency Management & Planning unit. You will handle inquiries with professional service, process sensitive documents, and assist with scheduling trainings related to emergency preparedness.

The role includes progression through trainee levels under the NY HELPS program, with opportunities to advance based on experience and education.

Qualifications

• Experience in administrative support using email, word processing, and office software.
• Strong customer service and effective business writing skills.
• Ability to process sensitive applications with accuracy.
• Flexibility to assist on projects and scheduling trainings.

Responsibilities

• Provide administrative support to the EM&P unit within OGS.
• Deliver high levels of in-person, phone, and email customer service.
• Process sensitive applications and inquiries under management direction.
• Assist with projects and trainings related to emergency preparedness.
• Maintain and update records and files; verify forms for completeness.
• Coordinate training schedules and research information as directed.

Skills

Administrative support experience

Customer service

Business writing

Office software

Education

Associate degree in office administration or related field

IAAP Certified Administrative Professional

Job description

NYS Office of General Services in Albany seeks an Administrative Assistant trainee to support the Emergency Management & Planning unit. You will handle inquiries with professional service, process sensitive documents, and assist with scheduling trainings related to emergency preparedness.

The role includes progression through trainee levels under the NY HELPS program, with opportunities to advance based on experience and education.