Emergency Housing Resource Navigator

Jewish Family Service of Colorado; Denver (CO); On-site; USD 50,000 - 67,000; Full time

Job summary

Jewish Family Service of Colorado in Denver is seeking a full-time, temporary Intake Specialist to connect callers with community resources and JFS programs. You will handle inquiries, complete initial assessments, and direct clients to appropriate services.

The role requires accurate data entry, client directory maintenance, and collaboration with program staff. Fluency in English and Spanish is preferred.

Qualifications

• One to three years of relevant education or experience preferred.
• Two to three years of direct services to diverse populations (intake, assessment, information and referral, crisis intervention) preferred.
• Bilingual English–Spanish preferred.

Responsibilities

• Responds to inquiry voicemails and emails.
• Provides contact information for JFS for further services.
• Completes initial assessment forms and appropriate secondary assessment forms.
• Determines and verifies client's income and eligibility for services.
• Creates client records in the client database, including billing information and referrals.
• Collaborates with program coordinators to ensure clients are referred and integrated into JFS services.
• Assists with internal referrals for existing JFS clients.
• Maintains an electronic directory of all JFS programs and keeps the directory updated.
• Maintains an electronic directory of community resource directories and referral processes.
• Attends agency and department meetings.
• Maintains needed data on internal and external referrals.
• Other duties as assigned.

Skills

Communication

Organizational skills

Teamwork

Bilingual English–Spanish

Customer service

Education

Reasonable education/experience

Direct services experience (intake/assessment)

Tools

Microsoft Word

Microsoft Excel

Email

Internet

Databases

Job description

Jewish Family Service of Colorado in Denver is seeking a full-time, temporary Intake Specialist to connect callers with community resources and JFS programs. You will handle inquiries, complete initial assessments, and direct clients to appropriate services.

The role requires accurate data entry, client directory maintenance, and collaboration with program staff. Fluency in English and Spanish is preferred.