Emergency Gas Dispatch Operator

Atmos Energy Corporation; Amarillo (TX); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

401(k) matching

Employee assistance program

Job summary

Atmos Energy Corporation is seeking a Dispatch professional to plan, communicate, and dispatch work orders and emergency locates while coordinating with field teams and customer service. The role emphasizes responsiveness to emergencies and adherence to processes.

The position requires a high school diploma and 3 years in customer service or dispatch operations, with strong communication and math skills. It is a safety-sensitive, shift-based role in Texas.

Qualifications

• High school diploma or equivalent with 3 years in customer service or dispatch operations.
• Ability to communicate with customers and internal teams to relay information.
• Basic math for transactions and data entry tasks.
• Experience with billing or dispatching systems preferred.
• Strong interpersonal skills and attention to detail.

Responsibilities

• Plan, communicate, and dispatch work orders and locate pipelines promptly.
• Respond to customer emergency calls and dispatch orders for rapid response.
• Collaborate across departments to resolve customer needs timely.
• Make decisions under pressure and manage deadlines within scope of authority.
• Assist with construction, service, and safety-related orders as directed.

Skills

Customer communication

Numeric calculation

Data entry

Dispatch systems

Soft skills

Education

High school diploma

Tools

Billing systems

Dispatch software

Job description

Atmos Energy Corporation is seeking a Dispatch professional to plan, communicate, and dispatch work orders and emergency locates while coordinating with field teams and customer service. The role emphasizes responsiveness to emergencies and adherence to processes.

The position requires a high school diploma and 3 years in customer service or dispatch operations, with strong communication and math skills. It is a safety-sensitive, shift-based role in Texas.