Emergency Flight Dispatch & Communications Specialist

Virginia Commonwealth University Health Systems; Richmond (VA); On-site; USD 35,000 - 50,000; Full time

Job summary

Virginia Commonwealth University Health Systems is seeking an Emergency Communication Specialist to manage emergency flight operations and ground ambulance requests. This role involves coordinating with various emergency services while providing superior customer interaction.

Applicants should have EMT-B licensure, with experience in emergency medical services or 911 dispatch. The position requires strong multi-tasking and communication skills, and offers rotational hours with a focus on teamwork and adaptability.

Qualifications

• Minimum of one year of active emergency medical services (EMS) experience or 911 dispatch experience.
• Maintained EMT-B certification is required.
• Must obtain CPR Certified Flight Communicator Course within 2 years.

Responsibilities

• Perform emergency flight operations and coordinate helicopter operations.
• Take ground ambulance transport requests when not dispatching flights.
• Provide oversight of ground ambulance operations during shifts.

Skills

Emergency Medical Technician

Effective communication skills

Multi-tasking

Education

High school graduate or GED

Job description

Virginia Commonwealth University Health Systems is seeking an Emergency Communication Specialist to manage emergency flight operations and ground ambulance requests. This role involves coordinating with various emergency services while providing superior customer interaction.

Applicants should have EMT-B licensure, with experience in emergency medical services or 911 dispatch. The position requires strong multi-tasking and communication skills, and offers rotational hours with a focus on teamwork and adaptability.