Emergency Fire Dispatcher - Shift Flex & Overtime

911 Emergency Communications; Traverse City (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications is seeking qualified Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents in Traverse City, MI. The role focuses on accurate information handling, radio communication, and adherence to established response plans.

Applicants should be prepared for shift work, including nights, weekends, and overtime. Prior fire communications training or EMS dispatch experience may be preferred for specialized assignments.

Qualifications

• High school diploma or GED is commonly required; some employers provide entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Information organization

Multi-tasking

Education

High school diploma or GED

Job description

911 Emergency Communications is seeking qualified Fire Dispatchers to coordinate responses for fires, rescues, and hazardous incidents in Traverse City, MI. The role focuses on accurate information handling, radio communication, and adherence to established response plans.

Applicants should be prepared for shift work, including nights, weekends, and overtime. Prior fire communications training or EMS dispatch experience may be preferred for specialized assignments.