Emergency Fire Dispatcher: 24/7 Ops, Training & Benefits

911 Emergency Communications; Houghton (MI); On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications in Houghton, MI seeks skilled Fire Dispatchers to coordinate responses to fires and emergencies, receive reports, and maintain clear radio communication. The role requires organized information handling, accurate data entry, and the ability to work across shifts, including overnight and weekends, to support critical incident operations.

Applicants should have a high school diploma or equivalent and may need dispatch training or certifications depending on the

Qualifications

• High school diploma or equivalent is commonly required.
• Comfort with computer systems and accurate data entry.
• Able to handle maps and radio communication during incidents.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels and incident status.
• Record dispatch times and unit movements.
• Coordinate mutual-aid communications when assigned.

Skills

Radio communication

Data entry

Computer skills

Maps

Education

High school diploma or equivalent

Tools

Dispatcher software

Radio communication systems

Job description

911 Emergency Communications in Houghton, MI seeks skilled Fire Dispatchers to coordinate responses to fires and emergencies, receive reports, and maintain clear radio communication. The role requires organized information handling, accurate data entry, and the ability to work across shifts, including overnight and weekends, to support critical incident operations.

Applicants should have a high school diploma or equivalent and may need dispatch training or certifications depending on the