Emergency Fire Dispatcher – Real-Time Incident Coordinator

911 Emergency Communications; La Crosse (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in West Salem, WI, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The position requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or EMS dispatch training may be required for some assignments.

Qualifications

• High school diploma or equivalent required.
• Experience with computer systems, data entry, maps and radio communications may be required.
• Fire dispatch certification or EMS dispatch training may be required for some assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in West Salem, WI, is seeking Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain radio communication with responding crews.

The position requires organized information handling, clear radio communication, and adherence to established response plans. Fire dispatch certification or EMS dispatch training may be required for some assignments.