Emergency Fire Dispatcher — Critical Response Coordinator

County Emergency Communications; Sauk City (WI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime

Job summary

County Emergency Communications in Sauk City, WI, is seeking Fire Dispatcher personnel to coordinate emergency responses, document incidents, and communicate with responding units. The role emphasizes precise data handling, radio discipline, and adherence to protocols in a fast-paced environment.

Responsibilities include alerting stations, monitoring status, and coordinating mutual aid while maintaining accurate records and complying with agency directions.

Qualifications

• A high school diploma or GED is commonly required; some employers provide entry-level instruction.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry accuracy

Maps

Computer systems

Education

High school diploma or GED

Fire dispatch training

Emergency medical dispatch training

Job description

County Emergency Communications in Sauk City, WI, is seeking Fire Dispatcher personnel to coordinate emergency responses, document incidents, and communicate with responding units. The role emphasizes precise data handling, radio discipline, and adherence to protocols in a fast-paced environment.

Responsibilities include alerting stations, monitoring status, and coordinating mutual aid while maintaining accurate records and complying with agency directions.