Fire Dispatch Specialist - 24/7 Critical Communications

Emergency Telecommunicator Services; Town of Coloma (WI); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance

Retirement benefits

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Coloma, Wisconsin seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, alert appropriate units, and maintain clear radio communication while following approved response plans.

Work may require unusual hours, overnight shifts, weekends, or overtime during major incidents, with emphasis on accurate data entry, unit tracking, and rapid decision-making

Qualifications

• High school diploma or GED required.
• Fire dispatch training or certification preferred.
• Comfort with computers, data entry, maps, and radio procedures.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit status, and incident progress.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources per procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and major updates.

Skills

Organization

Radio communication

Data entry

Maps literacy

Computer systems

Education

High school diploma

Job description

Emergency Telecommunicator Services in Coloma, Wisconsin seeks dedicated Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, alert appropriate units, and maintain clear radio communication while following approved response plans.

Work may require unusual hours, overnight shifts, weekends, or overtime during major incidents, with emphasis on accurate data entry, unit tracking, and rapid decision-making