Emergency Fire Dispatcher - Real-Time Incident Coordinator

911 Emergency Communications; Stetsonville (WI); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in Stetsonville, WI, seeks Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and communicate with responding crews.

Applicants should have a high school diploma, be comfortable with computer systems and maps, and handle high-pressure situations. Fire dispatch or EMT dispatch training may be required for certain postings.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

911 Emergency Communications in Stetsonville, WI, seeks Fire Dispatchers to coordinate responses to fires, rescues, and other emergencies. You will receive incident information, alert resources, and communicate with responding crews.

Applicants should have a high school diploma, be comfortable with computer systems and maps, and handle high-pressure situations. Fire dispatch or EMT dispatch training may be required for certain postings.