Fire Dispatch Specialist — Emergency Communications

Emergency Telecommunicator Services; Dover (NH); On-site; USD 50,000 - 75,000; Full time

Job summary

Emergency Telecommunicator Services is seeking qualified Fire Dispatchers for Rochester, NH. Dispatchers coordinate responses to fires and emergencies, maintain incident details, and communicate with responding crews using established procedures.

The role emphasizes organized information handling, precise radio communication, and adherence to incident-management plans under supervision. Training and certification may be required for specialized assignments.

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction.
• Fire dispatch certification or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Organized information handling

Education

High school diploma or GED

Tools

Maps

Computer systems

Radio communications

Job description

Emergency Telecommunicator Services is seeking qualified Fire Dispatchers for Rochester, NH. Dispatchers coordinate responses to fires and emergencies, maintain incident details, and communicate with responding crews using established procedures.

The role emphasizes organized information handling, precise radio communication, and adherence to incident-management plans under supervision. Training and certification may be required for specialized assignments.