Fire Dispatcher: Critical Incident Communications

911 Emergency Communications; West Peterborough (NH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

911 Emergency Communications in New Hampshire is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions and other emergencies. They manage incident details, alert resources, and maintain clear radio communication.

The role emphasizes organized information handling, accuracy in data entry, and adherence to established response plans and directions from authorized personnel. Shifts include nights, weekends, and holidays to cover all hours of operation.

Qualifications

• High school diploma or equivalent commonly required.
• Some employers provide entry-level instruction.
• Experienced dispatchers with fire communications training may be preferred.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Data entry

Maps

Computer systems

Education

High school diploma or equivalent

Job description

911 Emergency Communications in New Hampshire is seeking Fire Dispatchers to coordinate responses to fires, rescues, hazardous conditions and other emergencies. They manage incident details, alert resources, and maintain clear radio communication.

The role emphasizes organized information handling, accuracy in data entry, and adherence to established response plans and directions from authorized personnel. Shifts include nights, weekends, and holidays to cover all hours of operation.