Fire Dispatcher: Emergency Communications Specialist

911 Emergency Communications; Gilmanton Ironworks (NH); On-site; USD 45,000 - 70,000; Full time

Job summary

911 Emergency Communications in New Hampshire is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions from a central communications center.

Duties include receiving incident reports, alerting appropriate resources, monitoring radio channels, and maintaining incident documentation; exact shifts may include nights, weekends, and holidays, with overtime during major incidents.

Qualifications

• High school diploma or recognized equivalency credential required.
• Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communications

Data entry

Education

High school diploma / GED

Tools

Computer systems

Maps

Radio communications

Job description

911 Emergency Communications in New Hampshire is seeking Fire Dispatchers to coordinate responses for fires, rescues, and hazardous conditions from a central communications center.

Duties include receiving incident reports, alerting appropriate resources, monitoring radio channels, and maintaining incident documentation; exact shifts may include nights, weekends, and holidays, with overtime during major incidents.