Emergency Fire Dispatcher — Critical Incidents & Shift Work

911 Emergency Communications; Town of York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

911 Emergency Communications in Piffard, NY, seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident reports, verifying locations, alerting units, and maintaining radio communications with responding crews.

Position involves working with computer systems, data entry, maps, and radio channels, with training and certifications potentially required for specialized assignments. Night/weekend/overtime shifts may apply.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Clear radio communication

Strong organizational skills

Accurate data entry

Map reading

Education

High school diploma or GED

Job description

911 Emergency Communications in Piffard, NY, seeks Fire Dispatchers to coordinate responses to fires, rescues, and hazardous conditions. Responsibilities include receiving incident reports, verifying locations, alerting units, and maintaining radio communications with responding crews.

Position involves working with computer systems, data entry, maps, and radio channels, with training and certifications potentially required for specialized assignments. Night/weekend/overtime shifts may apply.