Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Town of Piercefield (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Piercefield, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and emergencies. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

This role requires organized information handling and the ability to work rotating shifts, including overnights, weekends, and holidays. A high school diploma or equivalent is commonly required, with fire dispatch certification or EMS

Qualifications

• High school diploma or equivalent is commonly required.
• Fire dispatch certification or EMS dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organizational skills

Radio communication

Data entry

Attention to detail

Education

High school diploma or equivalent

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Tools

Fire dispatch software

Job description

Emergency Telecommunicator Services in Piercefield, NY is seeking Fire Dispatchers to coordinate responses to fires, rescues, and emergencies. You will receive incident information, alert resources, and maintain clear radio communication with responding crews.

This role requires organized information handling and the ability to work rotating shifts, including overnights, weekends, and holidays. A high school diploma or equivalent is commonly required, with fire dispatch certification or EMS