Emergency Fire Dispatcher: Critical Communications & Ops

Emergency Telecommunicator Services; Moravia (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Moravia, IA seeks a dedicated Fire Dispatcher to coordinate emergency responses. Duties include receiving and documenting incident reports, verifying locations, alerting stations, and maintaining radio communications with responding crews.

Applicants typically need a high school diploma or GED, with some roles requiring fire dispatch or EMS dispatch training. Work may involve overnight shifts, weekends, holidays, and overtime as incidents dictate.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification or emergency medical dispatch training may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Attention to detail

Communication

Data entry

Radio communication

Education

High school diploma or GED

Tools

Dispatch software

Maps/GIS navigation

Job description

Emergency Telecommunicator Services in Moravia, IA seeks a dedicated Fire Dispatcher to coordinate emergency responses. Duties include receiving and documenting incident reports, verifying locations, alerting stations, and maintaining radio communications with responding crews.

Applicants typically need a high school diploma or GED, with some roles requiring fire dispatch or EMS dispatch training. Work may involve overnight shifts, weekends, holidays, and overtime as incidents dictate.