24/7 Fire Dispatcher — Critical Communications Pro

Emergency Telecommunicator Services; Van Meter (IA); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee support services

Professional development

Job summary

Emergency Telecommunicator Services in Van Meter, IA invites applications for Fire Dispatcher positions. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, receive incident information, alert resources, and maintain clear radio contact with responding crews.

The role demands meticulous information handling, strict adherence to procedures, and the ability to work across all hours, including nights, weekends, and holidays.

Qualifications

• High school diploma or GED commonly required
• Comfort with computer systems, accurate data entry, maps, and radio communication
• Fire dispatch certification or related coursework may be required for some assignments

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Radio communication

Documentation

Organization

Coordination

Education

High school diploma or GED

Tools

Dispatch software

Maps

Computer systems

Radio equipment

Job description

Emergency Telecommunicator Services in Van Meter, IA invites applications for Fire Dispatcher positions. Dispatchers coordinate responses to fires, rescues, hazardous conditions, and other emergencies, receive incident information, alert resources, and maintain clear radio contact with responding crews.

The role demands meticulous information handling, strict adherence to procedures, and the ability to work across all hours, including nights, weekends, and holidays.