Emergency Fire Dispatcher & Communications Specialist

Emergency Telecommunicator Services; Lincoln (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Fire dispatchers in Logan, Illinois coordinate responses to fires, rescues, and other emergencies handled by fire services. They receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel, with shifts including nights, weekends, and holidays.

Qualifications

• High school diploma or GED commonly required.
• Fire dispatch certification or emergency medical dispatch training may be required for certain assignments.
• Comfort with computers, maps, and radio communication is expected.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Job description

Fire dispatchers in Logan, Illinois coordinate responses to fires, rescues, and other emergencies handled by fire services. They receive incident information, alert resources, and maintain communication with responding crews.

The role requires organized information handling and clear radio communication. Dispatchers must keep incident details current while following established response plans and directions from authorized personnel, with shifts including nights, weekends, and holidays.