Fire Communications Dispatcher | Critical Incident Response

Emergency Telecommunicator Services; Erie (IL); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Job summary

Emergency Telecommunicator Services in Erie, IL is seeking Fire Dispatchers to coordinate responses, document incidents, and maintain communications with responding crews. The role requires precise data handling and clear radio communication.

You will work with fire agencies, verify locations, alert units, monitor channels, and record updates. A high school diploma or equivalency is commonly required; some positions may require fire dispatch training or EMS dispatcher coursework.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, accurate data entry, maps, and radio communication.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Organized information handling

Clear radio communication

Attention to detail

Team collaboration

Education

High school diploma or equivalency

Tools

Computer systems

Maps

Radio equipment

Job description

Emergency Telecommunicator Services in Erie, IL is seeking Fire Dispatchers to coordinate responses, document incidents, and maintain communications with responding crews. The role requires precise data handling and clear radio communication.

You will work with fire agencies, verify locations, alert units, monitor channels, and record updates. A high school diploma or equivalency is commonly required; some positions may require fire dispatch training or EMS dispatcher coursework.