Emergency Fire Dispatcher — 24/7 Public Safety Communications

911 Emergency Communications; Lattimer (PA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in the United States is seeking qualified Fire Dispatchers to coordinate responses to fires and other emergencies from a centralized communications center. You will receive incident information, verify locations, alert units, and maintain continuous radio contact with responding crews.

The role requires organized information handling and precise data entry, with the potential for certifications or EMS dispatch training depending on the assignment.

Qualifications

• High school diploma or GED commonly required; some employers provide entry-level instruction.
• Candidates should be comfortable with computer systems, data entry, maps and radio communication.
• Certain assignments may require fire dispatch certification or EMS dispatch training.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions
• Verify incident locations, access information, and reported risks
• Alert stations and dispatch apparatus using approved response assignments
• Monitor radio channels, unit availability, and incident status
• Relay information about occupants, hazards, and changing conditions
• Process requests for additional resources through established procedures
• Coordinate mutual-aid communications when assigned
• Record dispatch times, unit movements, and significant incident updates

Skills

Computer systems

Accurate data entry

Maps

Radio communication

Education

High school diploma or GED

Tools

Dispatch software

Job description

911 Emergency Communications in the United States is seeking qualified Fire Dispatchers to coordinate responses to fires and other emergencies from a centralized communications center. You will receive incident information, verify locations, alert units, and maintain continuous radio contact with responding crews.

The role requires organized information handling and precise data entry, with the potential for certifications or EMS dispatch training depending on the assignment.