Fire Dispatcher: 24/7 Emergency Communications Pro

Emergency Telecommunicator Services; Houghton (IA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Overtime pay

Job summary

Emergency Telecommunicator Services in Houghton, IA seeks qualified Fire Dispatchers to coordinate responses to emergencies and maintain critical communications. The role requires handling incident information, alerting resources, and coordinating with responding crews.

Applicants should have a high school diploma or equivalent; fire dispatch certification or EMS incident-management coursework may be needed for specific assignments.

Qualifications

• High school diploma or equivalent commonly required.
• Fire dispatch certification or incident-management coursework may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazards.
• Verify incident locations and access information.
• Alert stations and dispatch apparatus using approved assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication

Data entry

Maps

Radio discipline

Education

High school diploma

Tools

Dispatcher software

Radio/communications equipment

Job description

Emergency Telecommunicator Services in Houghton, IA seeks qualified Fire Dispatchers to coordinate responses to emergencies and maintain critical communications. The role requires handling incident information, alerting resources, and coordinating with responding crews.

Applicants should have a high school diploma or equivalent; fire dispatch certification or EMS incident-management coursework may be needed for specific assignments.