Emergency Fire Dispatcher — 24/7 Ops & Critical Alerts

911 Emergency Communications; Jefferson Valley (NY); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Jefferson Valley, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, alert stations, and maintain radio communications with responding crews.

The role requires precision, calm under pressure, and proficiency with computer systems, maps, and radio equipment. Training and certifications in fire dispatch or emergency medical dispatch may be required.

Qualifications

• High school diploma or GED required; some agencies require dispatch training.
• Ability to type accurately and document incident details quickly.
• Familiarity with maps, radio communications, and data entry systems.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry

Organization

Education

High school diploma or GED

Tools

Computer systems

Radio equipment

Job description

911 Emergency Communications in Jefferson Valley, NY seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, document details, alert stations, and maintain radio communications with responding crews.

The role requires precision, calm under pressure, and proficiency with computer systems, maps, and radio equipment. Training and certifications in fire dispatch or emergency medical dispatch may be required.