Emergency Fire Dispatcher—24/7 Ops & Coordination

Emergency Telecommunicator Services; Hartland Township (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

Emergency Telecommunicator Services in Hartland, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

The role emphasizes organized information handling, adherence to response plans, and ability to work under demanding conditions, including overnight shifts and weekends as needed for major incidents.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Fire dispatch certification, emergency medical dispatch training, or incident-management coursework may be required for particular assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Education

High school diploma or GED

Job description

Emergency Telecommunicator Services in Hartland, MI seeks a Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear radio communications with responding crews.

The role emphasizes organized information handling, adherence to response plans, and ability to work under demanding conditions, including overnight shifts and weekends as needed for major incidents.