Emergency Fire Dispatcher — 24/7 Incident Radio Ops

911 Emergency Communications; Esmond (IL); On-site; USD 45,000 - 70,000; Full time

Job summary

911 Emergency Communications in Esmond, IL is seeking Fire Dispatcher candidates to coordinate emergency responses and maintain continuous radio contact with responding crews. The role emphasizes accurate data handling, clear communications, and adherence to established response plans under fluctuating incident loads.

Dispatched operations may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents, with ongoing training and certification requirements as

Qualifications

• High school diploma or recognized equivalency credential required or commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Applicants should be comfortable with computer systems, maps, and radio communication.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Clear radio communication

Accurate data entry

Organized information handling

Map reading

Stress management

Education

High school diploma or GED

Job description

911 Emergency Communications in Esmond, IL is seeking Fire Dispatcher candidates to coordinate emergency responses and maintain continuous radio contact with responding crews. The role emphasizes accurate data handling, clear communications, and adherence to established response plans under fluctuating incident loads.

Dispatched operations may include overnight shifts, weekends, holidays, overtime, and coverage during major incidents, with ongoing training and certification requirements as