Emergency Fire Dispatcher — 24/7 Communications Pro

911 Emergency Communications; Steward (IL); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

911 Emergency Communications in Steward, IL seeks skilled Fire Dispatchers to coordinate emergency responses and maintain clear radio communications. Duties include receiving incident reports, verifying locations, alerting units, and monitoring status. The role may require overnight, weekend, and major incident coverage.

Applicants should be comfortable with computer systems, maps, and data entry. Fire dispatch certification or EMS dispatch training may be required for certain assignments.

Qualifications

• High school diploma or GED commonly required.
• Strong radio communication and data-entry skills.
• Ability to operate computer systems and maps.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Radio communication

Data entry accuracy

Calm under pressure

Computer literacy

Education

High School Diploma or GED

Tools

Radio equipment

Maps/GIS

Job description

911 Emergency Communications in Steward, IL seeks skilled Fire Dispatchers to coordinate emergency responses and maintain clear radio communications. Duties include receiving incident reports, verifying locations, alerting units, and monitoring status. The role may require overnight, weekend, and major incident coverage.

Applicants should be comfortable with computer systems, maps, and data entry. Fire dispatch certification or EMS dispatch training may be required for certain assignments.