Emergency Fire Dispatch Specialist

County Emergency Communications; Mooresville (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Pension programs

Paid leave

Professional development

Job summary

County Emergency Communications in Mooresville, NC seeks dedicated Fire Dispatchers to coordinate emergency responses, log incident details, and relay information to responding units with accuracy and calm under pressure. You will monitor radio channels, verify locations, alert stations, and document dispatch times while following established procedures.

The role may require overnight shifts, weekends, holidays, and overtime during major incidents, with ongoing training and certification

Qualifications

• High school diploma or GED commonly required.
• Some employers provide entry-level instruction for new dispatchers.
• Experience in fire communications training may be required for specific assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Attention to detail

Communication skills

Multitasking

Education

High school diploma or GED

Tools

Radio systems

Computer literacy

Job description

County Emergency Communications in Mooresville, NC seeks dedicated Fire Dispatchers to coordinate emergency responses, log incident details, and relay information to responding units with accuracy and calm under pressure. You will monitor radio channels, verify locations, alert stations, and document dispatch times while following established procedures.

The role may require overnight shifts, weekends, holidays, and overtime during major incidents, with ongoing training and certification