Emergency Fire Dispatch Specialist

Emergency Telecommunicator Services; Hillside (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Professional development

Job summary

Emergency Telecommunicator Services in Hillside, IL seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear communications with responding crews from a central dispatch position.

Requirements include a high school diploma and familiarity with computer systems and radio communication. Some roles may require fire dispatch training or EMS-related coursework.

Qualifications

• High school diploma commonly required; some employers seek dispatch certification.
• Fire dispatch training or EMS awareness may be required for some assignments.
• Comfort with computer systems and accurate data entry is essential.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status; relay updates as needed.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Communication skills

Data entry

Radio communication

Education

High School Diploma

Fire dispatch training

Tools

CAD software

Job description

Emergency Telecommunicator Services in Hillside, IL seeks a dedicated Fire Dispatcher to coordinate responses to fires, rescues, and hazardous conditions. You will receive incident information, alert resources, and maintain clear communications with responding crews from a central dispatch position.

Requirements include a high school diploma and familiarity with computer systems and radio communication. Some roles may require fire dispatch training or EMS-related coursework.