Emergency Dispatcher Trainee & Telecommunicator Trainee

County Emergency Communications; Forest Lakes Estates (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Forest Lakes, AZ is seeking Dispatcher Trainee opportunities to learn call-taking, incident documentation, and dispatch operations. Training embraces classroom instruction, simulations, and supervised consoles, with potential night or weekend shifts during later phases.

The role is ideal for applicants with a high school diploma, strong communication, basic computer skills, and a willingness to learn within a structured program.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Trainee positions are for applicants without previous dispatch experience.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Computer skills

Clear communication

Accurate typing

Feedback reception

Customer service experience

Telephone-based experience

Education

High school diploma or equivalent

Job description

County Emergency Communications in Forest Lakes, AZ is seeking Dispatcher Trainee opportunities to learn call-taking, incident documentation, and dispatch operations. Training embraces classroom instruction, simulations, and supervised consoles, with potential night or weekend shifts during later phases.

The role is ideal for applicants with a high school diploma, strong communication, basic computer skills, and a willingness to learn within a structured program.